Frequently Asked Questions
Everything you need to know about your Biodance journey.
Are Biodance products suitable for sensitive skin?
Yes, all Biodance products are formulated with EWG Green Grade ingredients and are hypoallergenic, making them safe for even the most sensitive skin types.
How long does shipping take?
Standard shipping typically takes 3-5 business days for domestic orders. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. If you are unsatisfied with your purchase, please contact our support team to initiate a return.
Does Biodance test on animals?
No, Biodance is a strictly cruelty-free brand. We do not test our products or ingredients on animals at any stage of the production process.
How can I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.